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Customer Experience Support - ICS


Richmond, VA - Emerywood Pkwy





Job Title:
Customer Experience Support - ICS

Department:
Administration, Facilities & Secretarial

Country:
United States of America

State/Province:
Virginia

City:
Richmond

Full/Part Time:
Part time

Job Summary:
Under direct supervision, this position is responsible for performing highly detailed clerical tasks and general clerical support to various teams

Job Description:

Key Responsibilities:

  • Book loads and enter orders tendered from customers.
  • Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads.
  • Monitor freight in transit and customer location requests for appointments
  • Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.) and compile and arrange data

Qualifications:

Minimum Qualification:

High School Diploma/GED with less than 1 year of working experience


Preferred Qualification:
Ability to communicate effectively
Ability to multitask
Ability to prioritize
Ability to quickly learn new systems
Keyboarding and typing
Ability to meet or exceed customer needs and expectations and provide excellent service
Ability to process information with high levels of accuracy


Education:
GED (Required), High School (Required)

Work Experience:
Clerical/Administrative, Customer Service/Account Manager, Transportation/Logistics

Job Opening ID:
00415698 Customer Experience Support - ICS (Open)


“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”


Posted 7 Days Ago

Part time

00415698


About Us



Fortune 500 experience. Career advancement. Nationwide relocation possibilities.


Headquartered in Northwest Arkansas, J.B. Hunt is a dominate force in transportation and logistics industry, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.


Why J.B. Hunt?

J.B. Hunt is a leading transportation and logistics company for one simple reason – our people. The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.


What are we looking for?

J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level.