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Claims Examiner I

Lowell, AR - JB Hunt Corporate

Job Title:
Claims Examiner I


United States of America



Full/Part Time:
Full time

Job Summary:
Under routine supervision, the position is responsible to investigate and document incidents involving damages up to $5,000 (greater than $5,000 with manager approval/discretion). Manage claims made under our auto liability, general liability, or cargo insurance coverage. Performs duties to ensure the Company's motor fleet is in compliance with federal, state, and local laws, rules, regulations and Company policies. Uses established procedures and performs assigned tasks where work is routine and instructions are usually detailed

Job Description:

Key Responsibilities:

  • Independently evaluate and manage the Company’s exposure to risk (legal, damage, other liability) up to $5,000 by ensuring claims against it are thoroughly examined to minimize financial loss and diminished reputation against the Company. Involve management when scope/exposure exceeds defined range.
  • Conduct initial and follow up contact and/or correspondence with claimants, insurance companies, attorneys, etc., regarding claim submission.
  • Assess liability to apportion damages based on percentage of negligence for negotiating settlements with claimants, attorneys and insurance companies.
  • Negotiate with plaintiff attorneys, insurance companies, etc., to settle vehicle and/or personal injury claims within your individual authority limits.
  • Maintain a suspense system to ensure regular review of case files. Monitor case files daily to determine if reserves are set accurately and adjust within authority.
  • Manage routine and emergency situations for vehicular accidents, drug/alcohol allegations and safety issues with drivers, workers compensation claims, or cargo claims. Includes coordinating with and providing professional assistance to local law enforcement and adjusters on the scene of an incident to gather information and control liability to the Company. Record and document vital information in Company information systems.
  • Support other team members as needed to manage claim intake.


Minimum Qualification:

  • High School Diploma or GED with 0-1 year combination of education, experience and training.

Preferred Qualification:

  • Associate's Degree with 1-2 years combination of education, experience, and training
  • Ability to maintain professionalism while dealing with difficult individuals
  • Ability to make independent, time-sensitive decisions
  • Ability to multitask
  • Ability to work both individually and as part of a team
  • Experience working in claims
  • Proficient active listening skills
  • Proficient time management skills
  • Self-motivation.

Associates: Law, GED (Required), High School (Required)

Work Experience:

Job Opening ID:
00418715 Claims Examiner I (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

Posted 8 Days Ago

Full time


About Us

Fortune 500 experience. Career advancement. Nationwide relocation possibilities.

Headquartered in Northwest Arkansas, J.B. Hunt is a dominate force in transportation and logistics industry, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.

Why J.B. Hunt?

J.B. Hunt is a leading transportation and logistics company for one simple reason – our people. The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.

What are we looking for?

J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level.