• Careers
  • BLOG

Train Service Manager I

Lowell, AR - JB Hunt Corporate

Job Title:
Train Service Manager I

Supply Chain

United States of America



Full/Part Time:
Full time

Job Summary:
Under general supervision, this position is responsible for management of intermodal freight from in-gate at origin ramp to out-gate at destination during night shifts and/or as a floater supporting Train Service Manager II position. Responsible for prompt assignment and departure of J.B. Hunt equipment on railroads, timely movement en route, prompt de-ramping at the destination terminal, management of equipment until out gate, as well as rail billing issues. This position will also act as liaison between J.B. Hunt and railroad personnel

Job Description:

Key Responsibilities:

• Provide information and communicate with internal J.B. Hunt intermodal teams regarding on-time service, issues with orders, service interruptions, driver/terminal problems, and dwell.

• Communicate with railroad personnel and rail websites to obtain all necessary information regarding loads moving within the intermodal network and coordinate with internal J.B. Hunt teams.

• Ensure all loads have appropriate billing and are cleared to move on the rail.

• Manage the planned movement of all units at the rail ramps and all units under rail dispatch to ensure J.B. Hunt units achieve goals and can be delivered in a timely manner to the final customer.

• Update train ETA’s so appointments are set correctly and loads can be planned for dray in a timely manner.

• Request and assign train reservations for all loads traveling on certain railroads.

Must be available to work the following shift:
Thursday - Saturday 0600-1800, every other Wednesday


Minimum Qualifications:

  • High School Diploma/GED with 1-2 years of experience in the Transportation/Logistics industry

Preferred Qualifications:

  • Bachelors Degree or 3-4 years of experience in the Transportation/Logistics industry
  • Ability to leverage J.B. Hunt relevant information in creating customized customer solutions
  • Ability to understand, monitor, update, or enhance existing business or work processes
  • Knowledge of the J.B. Hunt's vision, structure, culture, philosophy, operating principles, values, and code of ethics
  • Accurately analyze situations and reach productive decisions based on informed judgment
  • Recognize, anticipate, and resolve organizational, operational or process problems
  • Understanding of the importance of meeting or exceeding established targets and ability to drive critical activities to completion

Bachelors: Business Administration/Management, Bachelors: Business Communications, GED (Required), High School (Required)

Work Experience:
Intermodal, Transportation/Logistics

Job Opening ID:
00426863 Train Service Manager I (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”

Posted 4 Days Ago

Full time


About Us

Fortune 500 experience. Career advancement. Nationwide relocation possibilities.

Headquartered in Northwest Arkansas, J.B. Hunt is a dominate force in transportation and logistics industry, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.

Why J.B. Hunt?

J.B. Hunt is a leading transportation and logistics company for one simple reason – our people. The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.

What are we looking for?

J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level.