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Employee Listening Analyst II


Lowell, AR - JB Hunt Corporate



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Job Title:
Employee Listening Analyst II

Department:
Human Resources

Country:
United States of America

State/Province:
Arkansas

City:
Lowell

Full/Part Time:
Full time

Job Summary:
Under general supervision, this position will assist in creating, deploying, and delivering multiple employee listening programs to support the development of the organizational climate and culture. The incumbent will partner with HR colleagues, internal customers, and business leaders to drive the employee listening strategy, objectives, programs, and projects to support a variety of business initiatives.

Job Description:

Key Responsibilities:

  • Serves as a process manager concerning all internal feedback (surveys, forms, polls, quizzes) for employees and contract workers, providing consultation, execution, and analysis on question development and response analysis
  • Manages the development of internal feedback process including those focused on leadership, organizational culture, talent management, employee engagement, and change management in order to achieve business objectives
  • Identifies data collection tools, data collection methods, data sources, benchmarks, and data targets
  • Liaise with other HR functions to identify opportunities for feedback and manage the creation, facilitation, and analysis (e.g., new hire surveys, voluntary termination feedback)
  • Collaborates with business partners to identify and document internal feedback needs under general guidance from senior leaders in the business. 
  • Develops internal feedback and analytic solutions to support business needs, including question development and analysis (e.g., kickoff feedback, technology/product, change management)
  • Develops business knowledge & skills to effectively anticipate business need for internal feedback in order to improve business outcomes.  Utilizing business knowledge & skills to recommend best collection method, question style, question verbiage and report/dashboard
  • Creates dashboards and/or reports of all internal feedback results, sharing them with appropriate stakeholders in the business & HR
  • When required, establishes meetings to review data, discuss insights, and identify next steps
  • Shares insights based on analysis of internal feedback and provides recommendations or direction for follow-up action
  • Provides support to leadership, in partnership with Talent Optimization, ensuring action plans are developed, executed, and monitored; and supporting efforts, as needed (e.g., conducting focus groups)
  • Identifies emerging needs based on internal feedback analysis, areas of opportunities based on external environment, and changes in data collection or employee listening best practices in I/O field
  • Ensures the internal feedback collection process is compliant with law (state & federal) and company policy

Knowledge, Skills and Abilities:

  • Ability to gather and analyze large, complex data sets
  • Up-to-date knowledge of the latest employee listening strategies, collections, and best practices
  • Comfortable performing statistical analysis using Excel, SPSS or R
  • Ability to manage multiple, competing priorities
  • Ability to work under minimal supervision
  • Demonstrated critical and system thinking skills
  • Demonstrated consultative approach
  • Knowledge of employee listening systems (e.g., Qualtrics)
  • Proficiency in MS Excel and MS PowerPoint
  • Strong communication skills with the ability to influence and interact with all levels of the business

Qualifications:

Minimum Qualifications:

  • Bachelor's degree in Human Resources, Industrial/Organizational Psychology, Organizational Development, or a related field, with 1-2 years of human resources or data analytics experience, education, and training

Preferred Qualifications:

  • Master’s degree in Human Resources, Industrial/Organizational Psychology, Organizational Development, or a related field, with 1-2 years of employee listening and/or data analytics experience, education, and training

Education:
Bachelors: Electronics Engineering, Bachelors: Computer and Information Science, Bachelors: Management Information Systems, Bachelors: Business Administration/Management, Bachelors: Industrial Psychology

Work Experience:
Information Technology/Systems, Engineering, Human Resources, Project Management

Job Opening ID:
00430560 Employee Listening Analyst II (Open)


“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”


Posted 43 Days Ago

Full time

00430560


About Us



Fortune 500 experience. Career advancement. Nationwide relocation possibilities.


Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.


Why J.B. Hunt?

J.B. Hunt is a leading transportation and logistics company for one simple reason – our people. The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.


What are we looking for?

J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level.





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