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Product Installation Manager


Santa Fe Springs, CA - 13450 Imperial Hwy



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Job Title:
Product Installation Manager

Department:
Production & Skilled Trades

Country:
United States of America

State/Province:
California

City:
Santa Fe Springs

Full/Part Time:
Full time

Job Summary:
Under general supervision, this position is responsible for managing the overall timeline and budget of installation projects. This position ensures the delivery schedule is correct and the job site is ready, the delivery order sequence for appliances are those expected by the contractor, and all connections, hook ups, space and size requirements are met. Incumbent must be able to work any shift to satisfy the demand for flexibility of scheduling to ensure operational success. This includes, but is not limited to, day shifts, night shifts and weekend shifts.

Job Description:

Key Responsibilities:

  • Accomplish delivery and installation results by communicating job expectations with the installation teams; plan, monitor, and appraise job results; coach and counsel employees; initiate, coordinate, and enforce installation practices, policies, and procedures
  • Interact with drivers and installation teams in a professional, timely, and effective manner on site or via phone calls and system messages by building and maintaining a positive attitude to strengthen Employee engagement in order to minimize turnover and improve employee satisfaction and productivity
  • Previewing job sites to ensure they’re safe and ready for delivery based on the project schedule; collaborate with the customer when launching new projects through site assessment, safety requirements, site readiness, and pre-call scheduling procedure
  • Identify and resolve any issues in a professional and effective manner required to have a positive outcome
  • Drive adoption of all JBHT safety requirements including required use of personal protective equipment to ensure safety of self and co-workers
  • Act as a lead supervisor for JBHT assigned staff at the job site to ensure work is complete, on-time, and damage free
  • Conduct and review property damage assessment from customer complaints and PD Claims
  • Ensure the delivery schedule is correct and the job site is ready, the delivery order sequence for products are those expected by the contractor and/or customer, and all products/equipment, layout requirements are met
  • Verify the order for a project is correct by coordinating with all relevant stakeholders
  • Manage the training of employees for installation practices, maintain awareness of and communicate proactively any special licensing or training requirements for a given project.
  • May be required to order installation parts, tools and dolly inventory (daily, weekly, as needed), recover unused parts, and oversee loadout to distribute parts and tools
  • Meet all internal and external requirements regarding auditing and quality assurance processes
  • Interact with customers in a professional, timely, and effective manner via phone calls and system messages

Qualifications:

Minimum Qualification:

  • 4-5 years experience with driving, installing, and installation project management with High School Diploma/GED
  • Possess a valid driver's license with a clean motor vehicle record as per JBH standards
  • Must possess ability to work outdoors, in the elements, or across multiple shifts including nights and/or weekends if needed.


Certifications:

  • Ability to pass local/state certifications for appropriate installation


Preferred Qualification:

  • 4-5 years experience with driving, installing, and installation project management with High School Diploma/GED ability to pass a background check and MVR

Skills & Abilities:

  • Ability to fulfill physical requirements (lift/move appliance up to 100 pounds)
  • Ability to wear appropriate work attire, including all PPE as required by a given job site
  • Computer skills with apple products and/or Microsoft programs
  • Customer service skills
  • Experience in installation
  • Experience in the transportation industry
  • Product installation experience
  • Experience managing/supervising a team
  • Experience training others
  • Knowledge of product installation
  • Knowledge of local building codes and DOT requirements
  • Knowledge of parts inventory management
  • Understanding of relevant product and service SKU’s
  • Willingness to travel
  • Willingness to work flexible workdays and hours
  • Excellent Communication and people skills.
  • Knowledge in and around construction, installation, customer service and team management should be required.

Education:
GED (Required), High School (Required)

Work Experience:
Construction/Installation, Project Management, Transportation/Logistics

Certifications:
Non Commercial Driver's License - Department of Transportation

Job Opening ID:
00481673 Product Installation Manager (Open)


“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.”


Posted 9 Days Ago

Full time

00481673


About Us



Fortune 500 experience. Career advancement. Nationwide relocation possibilities.


Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.


Why J.B. Hunt?

J.B. Hunt is a leading transportation and logistics company for one simple reason – our people. The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.


What are we looking for?

J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level.





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