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Sr Manager, Distribution Operations

Houston, TX - Hempsted Hwy


Job Title:
Sr Manager, Distribution Operations

Supply Chain

United States of America



Full/Part Time:
Full time

Job Summary:
Under general supervision, the position is responsible for the oversight of a single and/or multiple sites/ fleets, warehouse personnel, or non-J.B. Hunt assets, with one or more managers, including operational personnel (drivers, contractors, office, and/or warehouse employees.) This position provides strategic management and leadership over all aspects of operational performance, including problem identification, solution recognition and implementation, financial performance and profitability, and overall safety and compliance of assigned locations and warehouses. Incumbent must be able to work any shift to satisfy the demand for flexibility of scheduling to ensure operational success.  This includes, but is not limited to, day shifts, night shifts and weekend shifts.

Job Description:

Key Responsibilities:

• Communicate with customers, internal departments, and team to identify and resolve problems or issues with personnel, customer, account, etc. throughout the day and, where required, when on call

• Ensure creation and execution of plan for forecasted freight volumes/customer volume needs, power/equipment needs, and adjust capacity needs as a result to ensure fleet/carrier and equipment coverage is seamless and meets Federal and state requirements; May oversee the inventory, warehouse, and/or the overall upkeep and security of the facility and property

• Facilitate and determine selection, hiring, employee trainings and development including monitoring ongoing performance progress to promote, engage, and retain employees by optimizing job performance through evaluations, individual development plans, and employee recognition programs

• May assist warehouse workers with duties including but not limited to operating loading/unloading vehicles, preparing goods and materials, and processing receipts, inventory, etc.

• Ensure and communicate operational safety standards, warehousing, material handling, and shipping requirements; takes proactive steps to create a positive safety culture at their accounts by enforcing company policies, ensuring compliance, and company safety requirements are being met

• Oversee assigned operations and serves as the first point of contact with their assigned customers in order to provide exceptional service and trouble free account safety, efficiency and profitable operation

• Provide input in the creation of an annual budget, audit current year performance of actual versus budgeted expenses and provide feedback to the Controller regarding required changes to the budget as a result of operational changes

• Responsible for complete P&L performance, including cost control decisions, expense management, and maximizing profitability, as well as identifying and maintaining key performance indicators. Includes design versus actual data analysis for each customer through mid-year business reviews, annual account assessments, and preparing and presenting final presentation, etc.

• Create the annual budget and train others to do so, audit current year performance of actual versus budgeted expenses and provide feedback to the Controller regarding required changes to the budget as a result of operational changes

• Through strategic management, successfully promote, manage, and maintain a positive work environment and internal and external customer relationships to improve operational efficiency, employee and customer engagement, and operations personnel retention

• Train on and audit all processes and procedures needed to execute the day-to-day operations; Identify and implement system or procedure improvement areas


Minimum Qualification:
High School Diploma/GED with 5 or more years of Transportation/Logistics experience and/or 4-5 years of supervisory experience; ability to work across multiple shifts including nights and/or weekends if needed.

Preferred Qualification:
Bachelor's Degree in Business Administration/Management, Supply Chain Management, Finance or related fields with 4-5 years of experience in the Transportation/Logistics industry with 4-5 years of supervisory experience

Skills and Abilities:

  • Ability to process information with high levels of accuracy
  • Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level
  • Ability to accurately analyze situations and reach productive decisions based on informed judgment
  • Ability to adapt to changing environments
  • Establish and maintain healthy working relationships with clients, vendors, and peers
  • Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner
  • Effective communication skills
  • Ability to develop and track challenging goals that support business strategies
  • Knowledge of business metrics and Key Performance Indicators (KPIs)
  • Ability to form and manage effective teams
  • Participate in the process of recruitment of permanent and contract personnel, achieving optimal match between candidate and position
  • Understanding of the resources required to achieve business objectives and ability to plan, mobilize and distribute resources to fulfill business objectives and plans

Bachelors: Business Administration/Management, Bachelors: Supply Chain Management, Bachelors: Finance, GED (Required), High School (Required)

Work Experience:
Transportation/Logistics, Management-Entry Level

Job Opening ID:
00493714 Sr Manager, Distribution Operations (Open)

“This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law.”

Posted 10 Days Ago

Full time


About Us

Fortune 500 experience. Career advancement. Nationwide relocation possibilities.

Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.

Why J.B. Hunt?

J.B. Hunt is a leading transportation and logistics company for one simple reason – our people. The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.

What are we looking for?

J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level.