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Finding the Right Solutions

Customer Experience is full of the people our customers and company trust to deliver innovative solutions and manage impactful relationships.

 
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Impact the Business

 

Our mission is to drive long-term value for our people, customers and shareholders. Our Customer Experience team allows us to push that mission forward by bringing the J.B. Hunt standard of satisfaction and success to key relationships. In these roles, our team can see their direct, positive impact on our business and take on responsibilities crucial to the health and achievements of the company.

 
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Increase Your Knowledge

 

A unique opportunity that our Customer Experience team members experience is the exposure they get to the rest of the company and to the industry as a whole. By working not only with customers but many internal teams including Operations, Pricing, Sales and more, these teams level up their knowledge and understanding of supply chain and logistics with every new interaction they have. 

 
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Advance Your Career

 

From internships and entry-level jobs to professional and management opportunities, our Customer Experience teams are set up to ensure their people grow in their careers, grow as professionals and have the tools to grow and manage established and new accounts.  Someone on our Customer Experience team is someone with a vast skillset that can help them advance on their team and beyond.

 
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Explore Customer Experience Jobs

 

What the Team is Saying

  • “My favorite part about working with J.B. Hunt is being able to build that relationship with my customers. Being a customer experience support, everything we do is vital. From setting appointments to sending estimated arrival times, all that we do is important for our customers.”

    Melissa

    Customer Experience Support

  • “The environment is inviting and inclusive. I feel that my values and beliefs are respected and encouraged. There are several different opportunities for someone to create lasting relationships and feel connected.”

    Jake

    Customer Experience Account Manager

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Make customers' days, every day.